The Total Voice Suffolk team is made up of seven experienced organisations working together. We have come together as a partnership so that when you contact Total Voice Suffolk, you can quickly get the right specialist support with a single referral.
We bring a range of experience to the partnership. You can find out more about all the partners and the work we do outside of Total Voice Suffolk by clicking our respective logos.
VoiceAbility is a national advocacy charity and the lead partner in Total Voice Suffolk. For Total Voice Suffolk, VoiceAbility provides statutory and professional advocacy including IMCA, IMHA, Care Act and NHS Complaints Advocacy.
Ace Anglia offers one to one formal advocacy and group advocacy for people with learning disabilities. Ace have monthly People First groups across Suffolk, where people can speak up and have a voice. The groups are facilitated by experienced independent advocates. Ace also support Champions on implementing the Joint Suffolk Learning Disability Strategy 2015-20. The 5-year strategy looks to embed the vision ‘People with learning disabilities live good lives as part of their communities, with the right support, at the right time, from the right people.’ Through this strategy Ace support self-advocates to co-produce work at all levels within local health & social care services. Ace also have an accessible information department, working on projects across health & social care locally, regionally & nationally.
Age UK Suffolk is a countywide, independent charity offering support to older people to give them more choice and control over their lives. We give information and benefits advice through our County Information and Advice Line. We also offer befriending, a Home Help service, and a service supporting people discharged from West Suffolk Hospital. Our Chilton Day Club in Sudbury and our Forget Me Not groups in the community support people with memory loss, and their carers. For Total Voice Suffolk, we provide specialist advocacy for people aged 55 and over.
IMPACT was established in 2007. All advocates are qualified and work across the following areas; IMCA, DOLs, IMHA, Care Act, Child Protection, Professional Advocacy including older people, dementia and young people in transition.
Suffolk Family Carers provide support, information and advice to carers and their families across Suffolk. We are campaign on issues that affect family carers to ensure their voice is heard. We will keep driving change in communities to enable family carers to have a life of their own alongside their caring role.
We provide innovative services, often ahead of the field. Our work with young carers in now long established and well respected in over 200 schools and colleges across Suffolk. We have support workers in all the hospitals across Suffolk and GP surgeries in West Suffolk to identify and support family carers. We introduced the ‘Carer Friendly Hospital’ award for hospitals to recognise the needs of the family carer alongside the patient We have an information line that provides information, advice and guidance to family carers and who also carry out Carers Assessments on behalf of Suffolk County Council. Our work within the sphere of mental health and wellbeing is considered exemplary by family carers and practitioners alike.
We also have a team of RPR’s who are working with individuals who are being deprived of liberties to safeguard them whilst they are living in care homes and hospitals.
Suffolk User Forum is a service user-led mental health charity. For Total Voice Suffolk, Suffolk User forum provides informal mental health advocacy.
Royal Association for Deaf people (RAD) was founded in 1841, and provides services to Deaf people in their first language which is usually British Sign Language (BSL) and supports mainstream providers to be more accessible to Deaf people. All our qualified advocates are Deaf themselves or fluent in BSL and are able to adjust their communication to meet the needs of the people we work with. RAD are proud to have achieved the Advocacy Quality Performance Mark and work within the Advocacy Code of Practice.